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Frequently Asked Questions

Frequently Asked Questions

How long will it take to receive my order?

Orders ship directly to you from our professional lab located in California, USA.

Photographic prints normally ship 1-2 days after receipt of the order.

Canvas prints normally ship 2-3 days after receipt of the order.

Metal prints normally ship 3-5 days after receipt of the order.

What is your shipping Policy?

All orders are shipped directly to you from our Professional Photo Lab by USPS or FedEx.

The most cost-effective method is selected based on the items ordered and their destination. You will receive an email and tracking number as soon as your order has been shipped.

Shipping prices within the USA are calculated based on your cart total as follows:

Cart total from $0.00 to $59.99: Shipping Charge = $10.00

FREE SHIPPING on cart totals of $60.00 or more.                            

Due to shipping requirements, pieces with a long side greater than 40”, a short side greater than 30”, metallic or acrylic media may incur an additional charge.

How can I keep up with your new work?

Thank you for your interest.

I spend a lot of time traveling and photographing scenic areas throughout North America. The best way to keep up with my travels is to sign up for my e-newsletter. The newsletter will keep you up to date about new releases, discount sales, photo adventures, interior design tips and more.

Sign up for the e-newsletter HERE. (You can unsubscribe at any time.)

What is your Policy on Returns/Exchanges/Refunds?

Your satisfaction is important to us.

If there is a problem with your order, notify us within 15 days of delivery and we will replace the product or refund our money.

If your prints arrive damaged, they will be replaced. Please keep all packaging and contact us at with your order number for further instructions.

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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